Customer Service Specialist with German

Are you passionate about helping others and looking for a rewarding career in customer service? We’re seeking dedicated and enthusiastic individuals to join  teams in various locations and industries. 

Whether you’re experienced or just starting out, we offer opportunities to grow and make a difference. If you excel at problem-solving, communication, and delivering exceptional service, we want to hear from you. Apply now to become a valued member of our dynamic and customer-focused team!

Key Responsibilities:

• Consistent communication with customers via telephone and email on a daily basis.
• Providing travel consultation using the system.
• Supporting travelers in navigating unforeseen travel challenges.
• Handling post-sales customer inquiries, including cancellations and complaints.
• Implementing enhancements to streamline processes.

Qualifications for Success:

• Proficient in customer service with hands-on experience. (min 1 year)
• Advanced proficiency in German (C1 level).
• Proficiency in English (B2 level).

Benefits:

• Flexible benefits
• Hybrid remote work
• Permanent type of contract
• Wellbeing resources