Digital Performance Analyst (Fixed Term Contract)

About Frontiers

At Frontiers, our purpose is simple yet ambitious: to make science open. We believe open science empowers the global scientific community to accelerate discovery and develop the solutions needed for healthy lives on a healthy planet.

We are one of the world’s largest and most influential open-access research publishers. Every article we publish is peer-reviewed and quality-certified, ensuring research is accessible to everyone, everywhere. To date, Frontiers research has been viewed over 4 billion times, demonstrating the real-world impact of science without barriers.

Joining Frontiers means being part of a global, mission-driven organization at the intersection of science, technology, and innovation — working alongside passionate colleagues who care deeply about advancing knowledge for the benefit of society.

To learn more about our impact and culture, please watch this video

We're seeking a data-driven Digital Performance & Insights Analyst. You'll build robust tracking systems, translate complex data into actionable insights, and drive business growth through strategic recommendations from digital performance metrics.

You will be instrumental in understanding user behavior and campaign effectiveness. This involves connecting data to business objectives, transforming datasets into clear narratives, and using your expertise in data integration and reporting to influence digital strategy and decision-making.

Key Responsibilities:

• GA4 Expertise & Insight Generation: Act as a subject matter expert for GA4, providing proactive, data-driven recommendations to address business questions and unlock opportunities.
• Advanced Data Synthesis & Exploration: Extract, transform, and merge data from sources like SnowPlow, Sprinklr, Linkedin, X, Meta, and Reddit. Conduct in-depth analysis to identify patterns, anomalies, and strategic opportunities.
• Insightful Reporting & Storytelling: Design and maintain intuitive, high-impact data visualizations, dashboards, and reports using tools like Looker Studio and Tableau.
• Strategic Communication: Participate in cross-functional discussions, presenting analytical findings and contributing to the strategic direction of digital initiatives.

Knowledge, Skills & Experience:

• Native or fully proficient English. 

• 2+ years as a Digital/marketing Analyst (or similar), with proven ability to manage technical analytics solutions, interpret data, extract insights, and formulate actionable recommendations. 

• Analytical Acumen: Ability to manage and utilize analytics accounts (goals, properties, dashboards, reports, segments, custom groupings) to answer business questions and improve performance. 

• Desired experience with tools:  

• Google Analytics 4

• GTM (nice to have) 

• Sprinklr, Hootsuite, Hubspot or similar  

• Advertising platforms such as Google Ads, Linkedin, X, Meta

• Looker Studio (and other advanced data visualization tools like Tableau). 

• Advanced PowerPoint presentation design 

• Experience with JavaScript, Python, and SQL for data manipulation, integration, and analysis a plus 

This role is office based (London/Warsaw), it is expected you must be in the office 3 days a week with working from home an option for the rest of the week.

• We prioritise office presence and emphasise in-person collaboration, but also offer appropriate adjustments where needed, in line with company policy

• Extra wellbeing days on top of your annual leave allowance

• Up to 3 paid volunteering days each year

• 24/7 confidential Employee Assistance Programme (wellbeing, mental health, legal & financial support)

• Learning & development support via the Frontiers Learning Hub

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.