Director - Knowledge Management & Succession Strategy

Location: Warsaw
Contract Type: Contract

Duration (Months): 2

• Lead knowledge management strategy across complex technology systems and drive succession planning at director level


• Build AI-powered knowledge automation frameworks that transform how clients access critical business information


• Shape organisational capability by establishing succession plans linked to key skills and expertise


• Work with senior business partners to influence strategy and deliver measurable business outcomes


• Advance your career within a technology-driven organisation investing in emerging technologies including AI and data analytics

Company Overview

Our client is a technology-focused consultancy on a transformative journey, investing strategically in innovation to solve complex business challenges for clients across multiple sectors. The organisation combines deep industry expertise with advanced technical capabilities, building robust platforms and product solutions that drive growth. They are committed to integrating emerging technologies and creating tangible impact through their work, offering talented professionals genuine opportunities to develop and make meaningful contributions.

Our client is seeking an experienced Director to lead their knowledge management and succession planning function. This is a contract opportunity based in Warsaw, offering you the chance to shape how the organisation captures, manages and deploys critical business knowledge whilst building sustainable leadership pipelines. If you bring 10+ years of experience in knowledge management and succession planning, alongside strong stakeholder influence skills, this role offers significant scope to drive strategic change.

Position Overview

This Director role sits at the heart of the organisation's operational excellence and future resilience. You will establish and manage a comprehensive knowledge management framework that standardises processes across diverse systems and services, whilst simultaneously building succession plans that ensure seamless leadership transitions. The position combines strategic oversight with hands-on delivery, requiring you to develop machine-readable content for AI-driven systems, build automation capabilities, and cultivate strong partnerships with senior stakeholders to ensure knowledge management becomes embedded in how the organisation operates.

Responsibilities

• Develop and implement a unified knowledge management strategy, deployment and maintenance framework based on industry best practices across multiple systems and service portfolios


• Create structured succession plans with clear metrics linked to key capabilities, skills and knowledge to support leadership continuity


• Lead the design and delivery of high-quality, machine-readable content that integrates with AI and augmented reality systems for enhanced client experiences


• Establish standardised processes and procedures for knowledge capture, consolidation and utilisation, adapting these as needed to support operational efficiency


• Build strong relationships with senior business partners to understand critical processes, products and services, influencing strategy and decision-making


• Communicate the value and progress of knowledge and succession management initiatives to internal and external stakeholders


• Develop and oversee a knowledge automation framework that enables proactive support and shift-left service delivery models

Requirements

• 10+ years of experience in knowledge management, succession planning or related organisational development roles


• Proven track record establishing and managing knowledge management frameworks across complex, multi-system environments


• Strong experience developing succession plans and capability frameworks linked to business outcomes


• Demonstrated ability to influence senior stakeholders and build cross-functional partnerships


• Experience with knowledge automation, content management systems or AI-driven tools


• Excellent project management and process design skills


• Strong communication and stakeholder engagement abilities


• Strategic thinking combined with strong delivery and execution capability

Benefits

• Opportunity to shape knowledge and succession strategy at director level within a growing technology organisation


• Lead innovation in knowledge automation and AI-driven content delivery


• Develop your expertise in emerging technologies including AI and data analytics


• Work with senior business partners across multiple sectors and geographies


• Professional development and mentoring opportunities within a forward-thinking organisation

Alongside a competitive contract package, you'll join a technology-driven organisation committed to innovation and professional growth, where your expertise will directly influence how the business evolves and succeeds.

How to Apply

To apply for this role, please submit your CV using the form below or email [email protected]