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Dutch-Speaking Travel Advisor

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Job Description - Dutch-Speaking Travel Advisor

Dutch-Speaking Travel Advisor – Katowice, Poland

Introduction

A leading international customer experience provider is recruiting Dutch-speaking Travel Advisors for an on-site role in Katowice, Poland. This position is perfect for individuals who are passionate about travel and customer service. You will work in a dynamic, multicultural environment, helping international customers with their travel arrangements and ensuring they have a smooth journey.

Your Role

  • Customer Support: Provide professional and friendly assistance to travelers via phone, chat, and email.
  • Booking Management: Handle hotel and flight reservations, as well as car rentals.
  • Travel Assistance: Support customers throughout their trip, resolving any issues and ensuring a positive experience.
  • Data Security: Handle sensitive customer information with high accuracy and confidentiality.
  • Brand Representation: Act as a brand ambassador, maintaining high service standards with a customer-first approach.
  • Team Collaboration: Work closely with a multicultural team to deliver consistent excellence.

Your Qualifications

  • Languages: Proficiency in Dutch at C1 level or higher (spoken and written) and English at B2 level (for internal use and training).
  • Technical Skills: Good computer literacy and confidence using MS Office.
  • Soft Skills: Strong communication, organizational, and problem-solving abilities.
  • Attitude: Professional, friendly, and customer-oriented approach.
  • Location: Available to work on-site in Katowice.

The Offer

  • Contract: Full-time employment contract.
  • Training: Fully paid professional training delivered in English, including practical onboarding.
  • Schedule: Structured shift schedule during weekdays only.
  • Remuneration: Competitive base salary for the local market.
  • Relocation: Reimbursement of flight costs for those moving from abroad.
  • Health: Private health insurance provided.
  • Development: Access to language courses, learning programs, and career development initiatives.
  • Culture: International multicultural work environment with social activities, team events, and a progressive company culture.

Are you ready to start your career in the travel industry? Apply today to join the team in Katowice!

Original job Dutch-Speaking Travel Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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