European PMO Manager

Your responsibilities:

• Working alongside the Change Management and IT Delivery teams to form a standardised, organisation wide Project & Programme Management Capability for European markets and leading the company's PMO related activities in all European markets.

• Embedding and maturing the Provident Europe portfolio prioritisation framework, consistent project/programme reporting with a focus on assuring delivery of business benefits, reporting tools and early identification of risks and issues.

• Building an effective PMO service that provides assurance that investment in change is managed appropriately, has the capability to lead and land a portfolio of changes in all countries and provides support to the European markets

• Providing adequate assurance (through portfolio MI) on country and regional specific budget control, benefit realisation and associated risk management. Creating and contributing to European MI Dashboards.

• Creating a high performing function through maturing the PMO Service offering and managing the portfolio. Work with the Global PMO Lead to transform the current Change function into a more efficient and effective organisation, supporting the improvement of PM & BA capability through the implementation of best practice, new standards and governance frameworks

• Own, embed and administer the PPM tool, ensuring inputs are accurate and timely.

• Work closely with the Delivery Assurance Lead, ensuring projects are delivered to a high standard.

• Acting as a reference point for PMO queries and information, and an advocate for best practices in portfolio management

• Owning portfolio management processes, looking to continuously improve/mature the PMO service offering over time

• Supporting Change Management Risk at European level by providing MI against Key Risk Indicators

• Leading key governance forums with senior representatives from all European markets

• Coordinated management of a complex portfolio of change with a high degree of risk and complexity to achieve critical organisational objectives

• Recruiting, managing and developing a number of colleagues across a range of locations

We want you to have:

• Strong influencing and negotiating skills with an ability to prioritise conflicting requirements from a wide range of market and group stakeholders to keep direction

• An ability to create certainty from ambiguity – taking a maturing Change environment on a critical journey towards best practice

• Strong analytical problem-solving ability for dealing with escalated issues from external partners and internal stakeholders

• Facilitative behaviour in areas of portfolio management and matrix-based collaboration

• Excellent stakeholder management at all levels

• Excellent public speaking

• Effective written/verbal communication skills

• Knowledge and experience of best practice portfolio management methodologies and techniques to provide sound advice and support to the Change function as well as to Sponsors.

• Experience of collaborating across multiple countries

• Experience of leading a PMO function

• Experience delivering portfolio management into an IT/Change function

• Experience with PPM tools

• Experience of Agile & Waterfall delivery models

• Degree or equivalent qualification, preferably in an IT or Finance-related discipline (desirable)

What we can offer:

• Stable employment – 93% of people are employed under an employment contract for an indefinite period.

• Safety – we have been on the Polish market for 29 years.

• Friendly work environment – we have received the Top Employer award 13 times in a row.

• Hybrid work – we usually meet in the office twice a week (Dworzec Gdański metro station).

• Extra 3 days of paid leave – if you use all your leave in a given calendar year.

• Private medical care with appointment guarantee service (Medicover).

• Full implementation under the supervision of a mentor, including a package of professional implementation training.

• Access to the development platform, including e-learning training, podcasts and webinars.

• Activities supporting development in the organization, e.g. the "Effective Manager" training series for people holding managerial positions.

• Business telephone (also for private use).

• Access to the ProviBenefity cafeteria platform, which is supplied with a monthly amount to be used, or subsidies for your Multisport card - you choose from 5 types of cards.

• Life insurance (UNUM Życie TUiR S.A.) on preferential terms.

• Christmas benefits and co-financing for the "Holidays under the pear tree" holiday for you and your children.

• Psychological support for employees, including: care of a psychologist (including children's), psychotherapist, dietician, coaching.