Factory IT/OT Specialist

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As a IT/OT Specialist, you will play a key role in supporting the IT and OT landscape at our Hitachi Energy sites. You ensure smooth operations for both office IT and shop‑floor OT systems, especially those not supported by Global OSS teams. You act as the first responder for IT/OT cybersecurity events and help protect critical factory assets.

You will work close to end users, factory teams, vendors, and global cybersecurity experts. Your focus will be on resolving issues quickly, keeping systems secure, and enabling the factory to operate without disruption.

This is a hands-on role where you troubleshoot, execute on-site support, and contribute to a secure and resilient production environment. You help keep our manufacturing operations safe, stable, and digitally connected.

How you will make an impact

Provide local desk-side support for users, devices, software, and collaboration spaces

Deliver on-site support for factory-owned and managed IT/OT assets

Support OT assets by performing IT/OT cybersecurity operational tasks

Handle daily operations for kiosks, printers, conference rooms, vendor machines, CCTV and security systems, badging systems, and MES scanners

Act as the first responder for cybersecurity incidents: investigate, assess scope, and work with incident responders to contain issues

Identify critical assets that require monitoring and protection

Install and configure security patches and remediation measures for critical OT assets

Report abnormal OT system behavior and escalate events to incident response teams

Work with vendors to ensure secure configuration and maintenance of OT systems

Implement cybersecurity measures for business‑managed assets under guidance from global teams and process engineers

Your background

Completed formal IT qualification or apprenticeship

Minimum two years of experience in IT support

Fluent in English and Polish

Proactive, self-driven, and solution-oriented

Comfortable working independently and taking ownership

Familiar with: ServiceNow, MS 365, Windows, iOS, asset management tools

ITIL 4 preferred; Lean Six Sigma certification is an advantage

More about us   

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, at work and out.  

We can provide more information during the recruitment process.  

Are you ready for an exciting new challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis, so don’t delay – apply today!

We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully. *

*Applicable only for Poland location align with local law regulations 

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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