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French VIP Customer Support

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Number of Applicants

 : 

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Job Description - French VIP Customer Support

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!


We're looking for an French VIP Customer Support Agent to handle inquiries from our high-value players and ensure a premium service experience — especially during night shifts, five days a week with rotating weekends.

Requirements:


  • Fluent in French and English, both written and spoken

  • Proactive with strong customer service or sales skills

  • Great communication and problem-solving abilities

  • Detail-oriented and customer-focused

  • Experience in iGaming or VIP support is a plus


Responsibilities:


  • Handle VIP customer inquiries via chat, email, or phone

  • Maintain personal, long-term relationships with VIPs

  • Collaborate with the VIP team for smooth service delivery

  • Ensure compliance with company and regulatory standards

  • Work night shifts (5 PM–2 AM), 5 days/week, including rotating weekends


Benefits: 



  • Snacks in the Office;

  • 24 days of vacation per year;

  • Attractive office location and facilities;

  • Medical insurance;

  • Breakfasts and lunches in the office (partially paid by the Company);

  • Languages classes (partially paid by the Company);

  • Social Club of the Company.

Bold moves start here. Make yours. Apply today! 

Original job French VIP Customer Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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