Functional Specialist Order-to-Cash

Job title - Functional Specialist OTC (Expert Supply Chain Process Excellence) Location - Torun, Poland Job model - Hybrid As the Functional Specialist you will support the global Supply Chain business applications for business group Taste Texture and Health Ingredient Solutions in dsm-firmenich. This includes end-users and managers at various levels in the different business units and global regions. You will interact with Corporate Digital Services Department as well as with external software-providers. Your work includes improvement projects, continuous improvement, support for running business and maintenance of business rules for Order-to-Cash. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. Your key responsibilities Oversee and support the optimal functioning of supported business processes and applications, collaborating with relevant dsm-firmenich corporate departments and 3rd party software suppliers. This includes issue solving for running business Support improvement projects, including requirements gathering, process improvement, test script writing, testing, project implementation, training, and user support Work with corporate IT for the development of changes and improvements to the systems Establish, share, and enforce best practices for Order-to-Cash processes, covering SAP, the Customer Portal, and CRM, including user rights management Ensure global standardization and harmonization of master data, processes and tools at BG level Coach, train, coordinate, and evaluate the relevant group of Regional Key Users while acting as a liaison between RKUs and 2nd line support teams, ensuring documentation is up-to-date and addressing ICT security aspects and incident response for uninterrupted business continuity We bring You get the possibility to be at the front of Biotechnology Innovations, where ICT plays a big role You get the opportunity to be of great added value to our supply chain and dsm-firmenich A dynamic work environment with many challenges that give you the possibility to work autonomously and with a team in finding the right solutions. You are given the freedom to be creative and proactive An inclusive and multicultural team with respect for everyone We offer you the possibility to grow and develop yourself professionally and personally You bring Possess a relevant bachelor's degree and secondary certifications in areas such as Supply Chain Management or SAP Demonstrate proven and robust knowledge of SAP SD, along with technical knowledge on SAP tables and the relations between table. Experience with SAP4HANA and integration projects Exhibit strong understanding of various business processes, particularly E2E supply chain Showcase experience in the process- or food-industry Demonstrate a track record of collaboration in diverse international organizations, actively contributing to project goals and providing knowledge support Display a proactive drive to professionally support internal customers, coupled with analytical, critical thinking, detail-oriented, deductive reasoning, practical/pragmatic approach, and problem-solving abilities Our application process Interested in this position? Please apply on-line by uploading your resume in English via our career portal. Equal Opportunities Commitment dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich. As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know. About dsm-firmenich As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com Pease note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar.