# German- and Swedish-Speaking Customer Service Advisors
**Location: Katowice, Poland
**Work model: On-site
**Salary:
- German-speaking: 7,500 PLN gross per month.
- Swedish-speaking: 10,000 PLN gross per month.
## About the positions
We are looking for German- and Swedish-speaking Customer Service Advisors to join an international company operating in the power tools and equipment industry.
In these roles, you will assist German- or Swedish-speaking customers with enquiries, product information, and questions regarding products, orders, deliveries, and returns.
If you enjoy helping people, finding solutions, and working in an international environment, this could be the right opportunity for you!
## Your responsibilities
- Provide customer service to German- or Swedish-speaking customers.
- Answer enquiries about products, orders, deliveries, and returns.
- Assist customers with product-related questions and troubleshooting.
- Handle customer complaints and find appropriate solutions.
- Ensure customer information is accurately recorded in the company's systems.
- Cooperate with other departments to ensure a positive customer experience.
## We are looking for someone who
- Speaks and writes German or Swedish fluently.
- Has good English skills, both spoken and written.
- Has strong communication and problem-solving skills.
- Has a customer-focused and professional approach.
- Can work independently as well as part of an international team.
- Previous customer service experience is an advantage but not required.
## What we offer
- German-speaking position: 7,500 PLN gross per month.
- Swedish-speaking position: 10,000 PLN gross per month.
- Private medical insurance.
- A standard Polish employment contract.
- The opportunity to work for an international company in the power tools and equipment industry.
- A professional and multicultural working environment.
- Opportunities to develop your skills and gain international work experience.
## Location and working environment
Both positions are based at the company's office in Katowice, Poland.
These are on-site positions, meaning you will be required to work from the office. Remote work is not available.
## Interested?
Do you speak German or Swedish and would you like to work in an international environment in Poland?
We would be happy to hear from you!
Apply today and take the next step in your career!
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