German VIP Customer Support

• Fluent in German and English, both written and spoken


• Proactive with strong customer service or sales skills


• Great communication and problem-solving abilities


• Detail-oriented and customer-focused


• Experience in iGaming or VIP support is a plus

• Handle VIP customer inquiries via chat, email, or phone


• Maintain personal, long-term relationships with VIPs


• Collaborate with the VIP team for smooth service delivery


• Ensure compliance with company and regulatory standards


• Work night shifts (5 PM–2 AM), 5 days/week, including rotating weekends

We offer excellent benefits:

• Monthly food vouchers (200 BGN);


• Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;


• Starting from 20 paid leave days;


• 6 additional days of sick leaves without document required;


• Birthday gift cards;


• Sports card (Multisport);


• Wedding and newborn gifts;


• Breakfast, Friday lunches, fruits, and snacks in the office;


• Team-building events and activities;


• Career growth opportunities;


• Sunny, spacious office.