GIS Implementation Engineer

Job purpose

The 3-GIS Implementation Engineer provides support for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS server, 3-GIS Mobile application software for both internal and external customers.

Duties and responsibilities

Job Duties include but are not limited to:

• Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, Esri, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions.
• Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows.
• Provide technical support for clients including 3-GIS Network Solution end users and GIS analysis/administrators.
• Evaluate existing data and processes and develop action plans for migration to an enterprise GIS.
• Perform database schema changes to databases.
• Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts.
• Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools.
• Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions.
• Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices.
• Test new software functionality and bug fixes.
• Prepare and perform detailed 3-GIS product demonstrations.

Qualifications

Required Qualifications:

• Bachelor’s Degree in Computer Science, Geography, Engineering or related field.
• Directly Applicable Years of Experience (Minimum): 2-5 years (Implementation SE Level 2).
• Advanced Knowledge of Esri ArcGIS: Desktop and ArcGIS Enterprise/Server.
• Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server).
• Ability to work on multiple projects simultaneously.
• Exceptional customer service orientation.
• Ability to prioritize tasks and switch tasks as needed per business needs.

Preferred Qualifications:

• Telecom Knowledge and Experience.
• Proficiency with Database Programming (e.g.: Python Scripting).
• Esri ArcGIS: Modelbuilder.
• Esri ArcGIS: Portal.
• Atlassian Suite: Jira.
• Jenkins Automation Pipeline.

Proven Values and Competencies:

• Innovative.
• Problem Solving/Analysis.
• Effective Teamwork.
• Organizational Skills.
• Excellent Communication Skills.
• Constant State of Learning.

Working conditions

This position operates in a professional office environment. This role requires routine use of standard office equipment such as computers, phones, and copiers. This role may require up to 25% travel, both domestically and internationally.