Head of Creative

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.

The role is about:

We're hiring a Head of Creative to own our visual brand vision and build a high-performing, proactive in-house Studio consisting of UX/UI, graphic design and video production team members. This role will evolve and set visual direction, build design systems for the efficient workflows, enhance team processes for timely deliverables, and ensure consistent, on-brand execution across all channels: marketing, employer branding, internal communications, events, and co-branded assets.

Reporting line: CMO

Location: Lithuania, Poland and Cyprus

What you will do:

• Define and lead visual and creative direction — Own and evolve the brand’s visual and video outputs, translating business and brand strategy into consistent, high-impact creative across all channels.
• Build a strategic design partnership with Marketing — Enable the Studio team to operate as a strategic marketing partner — shaping briefs, challenging inputs, coming with suggestions and solutions, and translating business goals into strong, thoughtful creative solutions.
• Lead and grow a high-performing design and video team — Coach, structure, and scale the team; assess skills and capacity, define roles, and create clarity, ownership, and craft excellence.
• Build effective creative ways of working — Establish clear workflows, prioritization, and feedback loops that balance quality, speed, and marketing impact.
• Raise the creative bar and protect brand quality — Set standards, review rituals, and a clear definition of “done,” acting as a quality gatekeeper for all creative output.
• Proactively drive creative innovation and AI adoption —  Continuously track design, motion, and video trends and emerging AI tools, and actively encourage the team to experiment, learn, and apply them in real work.
• Own cross-functional collaboration and stakeholder management — Work closely with Marketing and other teams to align on goals, priorities, and high-quality creative outcomes.
• Own agency and freelancer collaboration — Brief, manage, and quality-check external partners to ensure all output fits our brand and design standards.
• Stay hands-on when it matters — Contribute directly to key assets and set the creative benchmark for the team.

What we need:

• 6+ years of experience in graphic/multimedia design, including 2+ years leading design teams, ideally in SaaS or Tech companies.
• Strong design operations mindset — experienced in building and scaling effective design workflows, systems, and review processes.
• Strong creative and curious mindset with ability to bring fresh ideas and inspire others to innovate and bring the creative quality to the next level.
• High sense of ownership, reliability, and accountability — stakeholders trust you to deliver consistently and at a high standard.
• Clear communicator and effective stakeholder partner — you are able to guide non-design stakeholders, align expectations, and facilitate productive feedback and decision-making.
• Supportive people leader focused on team growth — you coach designers, build confidence, and support continuous improvement in craft and ownership.
• Hands-on when needed — able to step in on key assets or to unblock the team and set quality benchmarks.
• Bonus: experience with motion design, CGI, 3D.
• Bonus: experience managing agencies and freelancers, including briefing, quality assurance, and integration with in-house teams.

👉Depending on whether this role will be based in Cyprus or Lithuania or Poland, the specific benefits package may vary. The TA team will walk you through the details during the first interview. 

🚀 Our Hiring Process:

• Step 1 – Interview with Talent Acquisition (45 min) - In this stage, we’ll explore your professional experience and the value you can bring to the role. We’ll talk about your key achievements, your career journey so far, and what excites you about joining payabl. It’s also a great chance for you to ask questions and get a feel for our culture and how we work.
• Step 2 – Interview with our CMO (60 min) - A deeper dive into your approach to brand strategy and leadership. We’ll explore how you raise the creative bar, ensure consistency across channels, and gain stakeholder buy-in.
• Step 3 – Case Study & Panel (90 min) - You’ll work on a real-world brand and design challenge and present your thinking to a panel of colleagues. This helps us see your creativity, problem-solving, and leadership in action.
  

Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! 

If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at https://www.payabl.com/privacy-policy