HR Manager TTEC Poland

Workster is partnering with a leading Outsourcing/BPO consultancy who is seeking to onboard an HR Manager to join their teams in Krakow.

Your Role

• Continuously evaluate and improve organizational processes and overall business performance through observation and analysis.


• Provide regular updates and reports to leadership on project and initiative progress.


• Ensure compliance with relevant employment laws, regulations, and company policies.


• Support cross-functional teams and manage multiple tasks, focusing on minimizing employment-related issues and risks.


• Offer guidance and expertise in employee relations, policy application, and workplace best practices.

Your Qualifications

• Native/fluent in English (C1), both verbal and written.


• Minimum of 3 years of experience in Human Resources or a related field.


• Experience working in a high-volume or fast-paced environment such as BPO, shared services, or similar industries.


• Demonstrated leadership experience with a strong people management focus.


• Proficiency in using Human Resource Information Systems (HRIS) and recruitment tools.


• Ability to mentor and motivate team members to foster a positive and productive work environment.


• Strong skills in data interpretation and reporting to support decision-making.


• Knowledge of employment legislation and experience with enterprise or collective labor agreements.

The Offer

• Excellent remuneration package based on experience, skills and performance


• Be part of a dynamic and creative team with positive and friendly atmosphere


• Private medical health insurance


• Guidance and tools to reach career potential.