HR Services Administrator (with Dutch)

The HR Services Administrator (with Dutch ) provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes

More about the role :

• First level support for employees and line managers in HR related inquiries


• Answering internal inquiries


• Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)


• Escalating issues to second level support or triages inquiries to the appropriate queue


• Inputing basic employee data into the HRIS System database and / or documenting activities as requested


• Generate basic reports and performance measurements


• Reviewing documents and reports related to employee records in HR processes and verifies their accuracy


• Support in various coordinative tasks for HR


• Collaboration and support in various HR processes and process optimizations

More about you :

• Commercial training completed


• 1–2 years of HR experience


• Administrative support and HR operations


• Strong organizational and prioritization skills


• Attention to detail and accuracy


• Reliability and resilience


• Ability to work independently and self-manage


• Flexibility and openness to change


• Team collaboration and teamwork


• Customer and service orientation


• Quality-focused mindset


• Proficiency in MS Office


• Strong IT affinity


• Very good Dutch & English languages skills

More about what we offer :

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.