Job Description - IT Specialist




  • adherence to global IT security processes, procedures and policy




  • assist with security investigations to determine root cause, impact and remediation steps




  • planning, installing, configuring, supporting, and optimizing Exchange server systems (Hybrid architecture)




  • monitor, document and report on system utilization and capacity




  • resolve escalated email routing, connectivity, permissions and filtering support issues




  • integrating with already deployed application





  • communicative knowledge of English (at B2 level)




  • deep knowledge regarding Administration of Exchange systems as well as further development of the corresponding system landscape




  • knowledge regarding Administration of Skype as well as further development of the corresponding system landscape




  • knowledge of Trend Micro Antivirus Software and Tivoli/SP Backup Software for Exchange




  • support of our Exchange /Skype systems on the 2nd level and 3rd (with vendor) support levels




  • monitoring, trouble shooting and governance of the corresponding servers and services




  • “housekeeping” of the platform




  • maintenance and revision of the corresponding documentation




  • collaboration in IT projects





  • certificates in the area of ​​specialization




  • knowledge of ITIL




  • knowledge of the Powershell scripting language





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