Key Account Manager - Poland

Karo Healthcare is a dynamic and fast-growing company committed to enabling smarter choices in everyday healthcare. With a diverse portfolio spanning seven categories, we own and market more than 80 brands across approximately 90 countries. Our well-known brands include E45, Multi-Gyn, Pevaryl, Lamisil, and many more. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A. Join us at Karo Healthcare on our exciting journey.

To support our continued growth in Poland, we are looking for a Key Account Manager to join our Warsaw office.

About the role

This position plays a key part in building and strengthening Karo’s commercial presence in Poland. You will be responsible for managing a portfolio of key pharmacy chains, pharmaceutical wholesalers, and leading e-commerce customers, with a strong focus on the Polish market.

The role combines responsibilities across both brick-and-mortar pharmacy channels and e-commerce platforms, reflecting the omnichannel nature of our business. While e-commerce remains a key focus area, the scope has been expanded to include selected traditional pharmacy customers as well.

Key responsibilities

• Own and develop relationships with key pharmacy chains and e-commerce customers in Poland
• Drive sell-in performance and ensure strong commercial execution across accounts
• Collaborate closely with Trade & Shopper Marketing to accelerate sell-out and digital conversion
• Manage a mixed portfolio of offline and online customers, including pharmacy chains and omnichannel players
• Act as the key interface between brand strategy, customer needs, and execution
• Support consistent growth across both physical and digital sales channels
• Work with existing customers (focus on account development rather than new business acquisition)

Scope & structure

• Focus on the Polish market
• Portfolio includes major pharmacy chains and omnichannel customers with both retail and e-commerce presence
• Reports directly to the Head of Sales

• 3+ years of experience in Key Account Management
• Background in pharma, consumer healthcare, or FMCG (FMCG experience highly valued)
• Experience managing e-commerce customers and/or omnichannel accounts
• Strong commercial mindset with experience in account development and relationship management
• Understanding of pharmacy and/or mass market channels (e.g. drugstores) is a plus
• Ability to operate in a fast-paced, evolving environment
• Fluent in Polish and English (both written and spoken)

• Opportunity to create, grow, and encourage

• Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
• Flexible schedule and life work balance
• Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
• Very positive work environment in a young, international, and motivated team
• Start-up spirit while being a part of the large international organization with strong values

Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.