Lead Systems Administrator

With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Lead Systems Admin.

• Managing sysadmin operations team - 8+ engineers
• Managing the IT ticketing system, ensuring all tickets are assigned and tracked under SLA
• Manage Office365 environment, ensuring optimal setup, maintenance, and troubleshooting practices.
• Utilise Intune for mobile device management and application deployment across the organisation
• Onboarding and guiding new hires
• Training the sysadmin team on IT infrastructure/systems
• Manage and administer the local and global infrastructure
• Develop best practices and ensure documentation is up to date
• Provide expert technical support, guidance and training to team members and end-users
• Work closely with the IT management team on managing the IT Roadmap
• Participate in change management workflow
• Troubleshoot and remediate issues impacting server availability
• Manage backup and storage infrastructure
• Manage and maintain monitoring to ensure systems uptime and reliability
• Participate in infrastructure upgrades and migrations 
• Ensure adherence to IT security standards and best practices

• Experience with ITSM
• Knowledge of Windows Systems (Client and Server)
• Experienced in Cloud infrastructure AWS/AZURE
• Experience with Intune deployment
• Troubleshooting skills
• Experience managing a virtualized infrastructure
• Experience with Google Workplace, Office365, Atlassian Suite
• Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN)
• Working hours flexibility around infrastructure upgrades and migrations 

• Linux/OpenStack experience
• Storage and backup concepts
• Scripting languages (PHP, Javascript,SQL, Python,PowerShell,Bash) 
• Background in large-scale migration projects and operating system upgrades
• Experience in multi-site engineer team management