Manager, Transaction Reporting

WHAT MAKES US, US 

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! 

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading! 

WHY THIS ROLE IS IMPORTANT FOR US

As Manager of our Subject Matter Expert (SME) team, you’ll lead a group of experts who help our clients realize value from our regulatory solutions and services. Your goal is threefold: cultivate engaged, growing people, organize and improve how work flows through the team, and amplify customer outcomes in close partnership with Service Delivery Managers (SDMs) and Customer Success Managers (CSMs). The role is pivotal to sustaining high client satisfaction, smooth operations, and measurable business impact across our SaaS engagements.

WHAT YOU WILL BE RESPONSIBLE FOR

• Lead & grow people. Build a caring, productive environment: set clear goals, coach continuously, develop skills and career paths, and recognize contributions. Drive Net Promotor Score (NPS) and engagement actions and ensure a healthy, inclusive team culture. Drive Net Promotor Score (NPS) and engagement actions and ensure a healthy, inclusive team culture.
• Orchestrate the work. Own team backlog, capacity, and prioritization. Balance BAU with change initiatives, remove impediments, and continuously improve processes, handoffs, and quality.
• Elevate customer success. Coordinate with Service Delivery Managers and Customer Success Managers on adoption plans, service reviews, and future value opportunities — turning insights into outcomes for our clients.
• Stakeholder management. Partner with Product, Development, and Operations on cross‑functional initiatives; communicate priorities, risks, and decisions clearly and timely.
• Standards & compliance. Champion best practices, documentation, and audit‑ready ways of working across the SME domain.

WHAT WE VALUE

• Experienced people leader (3–5+ years) who has managed specialists/SMEs or consulting teams in a SaaS, services, or financial technology context.
• Ability to optimize workflows (capacity planning, queue management, SLAs) and drive continuous improvement using metrics.
• Customer orientation—comfortable engaging senior client stakeholders on value, adoption, and outcomes together with SDM/CSM peers.
• Effective communicator and influencer; skilled at coaching, feedback, and change leadership.
• Domain familiarity in investment operations or regulatory reporting is a plus (e.g., EMIR, MiFIR, SFTR).

BENEFITS

• Flexible working hours and hybrid model - 2 days in the office, 3 days remote 

• Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations 

• Base salary with annual bonus structure  

• Holiday allowance upon a 2-week vacation 

• Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy) 

• Employer-paid Medicover Platinum healthcare package (employee-paid family upgrade available) 

• Multisport card with 75% employer contribution 

• Unum group life insurance (employee-paid upgrade available) 

• Medicover travel insurance for private trips and global business travel insurance 

• Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year) 

• Professional training and courses provided by SimCorp 

• Polish language classes for foreign employees; German and English classes based on business needs 

• Integration events, volunteering initiatives and employee-led clubs 

NEXT STEPS

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact Paweł Andrzejewski, Talent Acquisition Partner, at [email protected]. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.   

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.   

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.  

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.  

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