Market Research Commercial Analyst

1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless compliance and connectivity solutions. Serving the world’s leading banks, corporations, and digital-first businesses—including neo-banks, travel companies, and payment service providers—1GLOBAL connects over 43 million devices globally.

 
With 2024 full-year revenue exceeding US$100 million, 1GLOBAL is a profitable business generating significant cash flows to fund its ongoing investments in infrastructure, transformation, and growth. 2024 saw major client wins and marked 1GLOBAL’s evolution from a multi-market telecommunication provider to a global technology-driven mobile connectivity powerhouse.

 
Established in 2022 by experienced tech founders and entrepreneurs Hakan Koç and Pyrros Koussios, 1GLOBAL is a European technology leader driving digital transformation in the global telecommunications market. It operates as a fully regulated Mobile Virtual Network Operator (“MVNO”) in nine countries and as a regulated telecommunications operator in an additional 31 countries. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 450 experts across 13 countries.

Key Responsibilities

• Conduct comprehensive market research on pricing trends, competitor offerings, customer segments, and product landscapes.
• Collect, analyze, and interpret data from various sources to identify market opportunities and support strategic initiatives.
• Develop, maintain, and continuously improve internal databases and market intelligence tools.
• Provide actionable insights and recommendations, internally to the Commercial Team, and externally to the Sales Team and Executive Leadership, to inform pricing and commercial strategies.
• Perform cost and profitability analyses and evaluate commercial performance across products, services, and customer segments. Develop financial models and bunsiess case analyses.
• Collaborate with cross-functional teams to align market research findings with business objectives.
• Monitor industry trends and emerging market dynamics to support proactive decision-making.
• Analyze financial performance of existing customers to identify trends, risks, and opportunities.
• Use internal data bases to get information about customers usage / traffic details, cost information and profitability.
• Collaborate with sales, finance, and account management teams to provide insights on customer profitability and retention.
• Assist in developing pricing strategies and contract evaluations based on customer financial data.
• Maintain and enhance financial models used to evaluate customer portfolios.
• Provide actionable recommendations based on financial analysis to improve customer value and business outcomes.

Must Have

• Advanced MS Excel skills.
• Proven experience in financial analysis, business analysis and/or market research role.
• Experience in conducting market research, competitive analysis, and industry trend assessments.
• Familiarity with different data sources and market intelligence platforms.
• Strong analytical skills, with the ability to navigate data ambiguity by conducting swift research and making precise, well-informed assumptions.
• Fluent English language.
• Excellent communication and interpersonal skills to collaborate effectively with sales team, senior management, and cross-functional stakeholders.
• Ability to work fully independently. 
• Ability to work under pressure, meet tight deadlines, and manage multiple priorities simultaneously.
• SQL / Power BI / other data analysis experience

Nice to Have.

• Telecom / Technology sector experience and market knowledge.
• Fluent Polish language.
• Experience in working with C-Suite / Executives / top management.
• Controlling Experience

Why 1GLOBAL?

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs.
• Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals.
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.