Master Data Agent with French, English and Polish

Job Purpose

You will be responsible for managing the master data creation and maintenance process within the company. Your role includes collecting essential information, enriching master data records for classification, and ensuring accuracy and completeness of data in a timely manner. You will collaborate with multiple departments to support end-to-end processes and ensure compliance with KPI guidelines.

Responsibilities:

• Collecting essential information including contact details and business data


• Enriching master data records with critical information for customer classification and order-to-cash flow


• Maintaining and updating customer records in company systems to ensure accuracy and completeness


• Collaborating with sales and internal departments to support customer onboarding and data integration


• Ensuring compliance with data protection regulations and company policies in all master data processes


• Generating and analyzing reports on data accuracy and classification to support business decisions


• Driving continuous improvement of data quality and identifying opportunities for automation


• Managing customer master data including creations and changes for payer, sold-to, and ship-to entities


• Handling vendor extensions and maintaining salesmen and customer tables


• Managing material master data including creations, governance, and customer material info records


• Monitoring reporting and KPIs for master data activities

Qualifications & Experience Required

Education, Master, other certification:

• High school diploma or equivalent

Experience:

• One to two years of experience in customer service, order-to-cash, data management, or a related role

Technical Skills:

• Experience with Microsoft 365


• SAP knowledge is an advantage

Languages Skills:

• French C1


• Polish B2


• English B2

Soft/Behavioral Skills:

• Strong communication and interpersonal skills


• Attention to detail and ability to work collaboratively with cross-functional teams


• Adaptability and cross-cultural competence


• Organized, proactive, and solution-oriented with ability to handle multiple tasks simultaneously