NCISG-0011 Consultant Augmentation Staff Assistant (NS) - FRI 26 Sep

Deadline Date: Friday 26 September 2025

Requirement: Consultant Augmentation Staff Assistant (Information Knowledge Management) – ASA IKM

Location: Bydgoszcz, PL

Full Time On-Site: Yes

Time On-Site: 100%

Period of Performance: Base Period - from 1st January 2026 until 31st of December 2026, max 2000 working hours

Option 1 - from 1st January 2027 until 31st December 2027, max 2000 working hours

Option 2 - from 1st January 2028 until 31st December 2028, max 2000 working hours

Required Security Clearance: NATO SECRET

Terms

CIS – Communication and Information Systems

DCM – Deployable Communication Modules

DCIS – Deployable CIS

EDMS - Enterprise Documents Management System

IKM - Information Knowledge Management

NCISG – NATO Communication and Information Systems Group

NIP - NATO Information Portal

NSB – NATO Signal Battalion

TT+ - Tasker Tracker+

1. Introduction

This Statement of Work (SOW) describes the requirement for the services of the Contractor in the NATO CIS Group 3 NATO Signal Battalion Headquarters, Office of the Commander.

2. Scope of Services

- Assisting in implementation of plans and programs to improve workflow of the NATO Signal Battalion by using new Information Knowledge

- Assisting in managing content of NIP sites of NATO Signal Battalion, sections of HQ and subordinated units, keeping overview of tasks assigned via TT+ to NATO Signal Battalion and managing workspaces of NATO Signal Battalion's EDMS.

- Managing the collaboration techniques and tools based on implemented IT and communications technology.

- Planning, preparing, executing the sustainment and maintenance of all internal training exercises and NATO exercises and operations within 3NSB area of interest.

- Producing communications plans and orders for training exercises, deployments and support to operations to the deployable CIS organization and ensuring Deployable Communications Modules (DCMs) are compliant with the same standards.

- In the provision of the required services the contractor will be requested to drive a vehicle, up to 3.5 tones, with passengers for long distances

3. Background, Work Site Information and Environment

NCISG 3 NSB HQ is located in Bydgoszcz, Poland and co-located with Polish Military Unit in a typical Secure Facility.

The work will be conducted mostly at this location and will be performed mostly in a Normal NATO office working environment. Normal Working Conditions apply.

4. Language

English: Listening, speaking, reading and writing shall be at a NATO level of English 3322 (as per STANAG 6001).

The work both oral and written in the post and in the Headquarter as a whole is conducted mainly in English.

5. Knowledge & Qualifications.

[See Requirements]

6. Education

[See Requirements]

7. Desirable Qualifications

[See Requirements]

8. Quality Assurance

A formal monthly meeting between the individual and the supervisor/alternative will be scheduled in order to evaluate performance.

9. Travel

The Individual may be required to short duration travel to other NATO Headquarters’ and/or NATO Signal Battalions’ sites. Reimbursement of NATO TDY for contractor is limited within the scope and amount of the awarded contract clauses.

• Required Security Clearance: NATO SECRET

4. Language

• English: Listening, speaking, reading and writing shall be at a NATO level of English 3322 (as per STANAG 6001).

5. Knowledge & Qualifications.

a. Essential Knowledge, Experience and Qualifications

• Knowledge and/ or previous 2 years’ experience in IKM.
• Good knowledge of NATO structures and organizations and as well as NATO operational areas.
• Good knowledge of activities that conduct operational and tactical requirement analysis, and include coordination of policy with external entities and agencies.
• Knowledge of the overall planning, preparation, execution sustainment and maintenance of training exercises and NATO exercises and operations.
• Knowledge of producing communications plans and orders for training exercises, deployments and support to operations the deployable CIS organization.
• Good Communication skills, both verbal and written in English

b. Essential Qualifications

• ITIL Certification(s) at Foundation on an intermediate level: ITIL V3 Foundation, ITIL V3 Operational Support and Analysis (OSA)
• Formal project management approach Certification: (PRINCE 2 Foundation)
• Must be familiar with modern office equipment and have adequate computer skills (MS Office at least: Word, Excel, Power Point).
• Driving licence type B

c. Essential Experience

• 2 years’ experience in Information Knowledge Management.
• Practical experience in working with EDMS and TT+.
• At least 3 years of previous staff experience (planning of operations) at the military or governmental organization or private companies.
• Experience with planning and operation management, participating in the overall planning, organizing, and directing of ops and plans, courses.
• Practical experience in ITIL concept based services implementation.
• Practical experience by using a formal project management approach (PRINCE2).

6. Education

• Higher education (at least bachelor degree) at IT related area and basic training in engineering or related discipline for specific task related skills, with 3 years' experience.

7. Desirable Qualifications

• Good knowledge of the Microsoft Project Application.