Payroll Service Manager

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Key responsibilities:

• Support the associates and specialists on their team to be able to independently process payroll
• Ensure that the Polish Payroll calendar is followed and understand standard and client specific payroll reports
• Effectively manage and monitor ticket queues using the appropriate tools to ensure tickets are handled per the defined timelines
• Effectively manage and monitor all client SLAs using the appropriate tools
• Manage and Identify deviations from the contractually defined standard scope
• Strong ability to coach, develop action plans, which maximize performance, and provide effective feedback and share business updates as appropriate

Experience:

• English is a must
• Good understanding of MS Office tools such as Excel, Word, and PowerPoint
• 2-3 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment
• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred Payroll certifications
• Experience managing small-medium scale projects
• Flexibility to support a global and fast paced environment
• Excellent written and verbal skills
• Self-motivated and a willingness to learn
• Academic Degree Education and Training
• High School diploma or equivalent

What we offer:

• interesting, creative work in a dynamic team of professionals
• possibility to work from home
• possibility for development within a multinational organization
• attractive benefits package
• excellent work atmosphere

At Strada, our values guide everything we do: 

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. 

• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. 

• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. 

• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. 

• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right. 

Benefits 

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. 

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. 

Our commitment to Diversity and Inclusion 

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. 

Diversity Policy Statement 

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. 

Authorization to work in the Employing Country 

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. 

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. 

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.