Polish & English Speaker Solutions Consultant

Join Our Team as a Solutions Consultant (Polish & English Speaker)

Location: Sofia, Bulgaria
Schedule: 09:00–19:00, Monday–Sunday
Training: Fully paid, 3 weeks on-site

Are you fluent in Polish and English, and passionate about delivering outstanding customer service? We're looking for a motivated Solutions Consultant to support our clients and help them thrive.

Your Mission

• Deliver expert product and service support with a focus on customer satisfaction
• Communicate via phone, email, and chat
• Resolve inquiries using established processes and a rich knowledge base
• Use CRM and ticketing tools efficiently
• Meet performance targets (call handling time, resolution rates, customer happiness)
• Share insights and collaborate with your team
• Stay informed through ongoing training and product updates

Who You Are

• Fluent in Polish and English
• Great communicator with active listening and problem-solving skills
• Comfortable following structured procedures and adapting to new tools
• Quick learner who stays calm under pressure
• Self-driven and passionate about creating positive customer experiences

What We Offer

• Flexible employment options (temporary, part-time)
• Financial assistance for relocation (transport, hotel, rent, housing support)
• Competitive salary and stable career growth
• Additional health insurance and access to 50+ exclusive benefits
• Friendly, international working atmosphere
• Learning opportunities and team spirit
• Referral bonuses for bringing great talent