Polish Digital Trust and Safety Team Leader - Sofia

Digital Trust and Safety Team Leader (Polish + English)

Lead with Integrity. Safeguard the Digital World.

In today's hyper-connected world, every click matters. Behind the screen, there's a team making tough decisions to keep users safe and platforms credible. We're looking for a Team Leader fluent in Czech and English to guide that mission forward.

This is a leadership opportunity in digital trust and safety ideal for someone who thrives at the intersection of operational excellence, people management, and digital ethics.

Your Mission:

Lead a team of trust and safety analysts monitoring online content, resolving escalated cases, and ensuring high compliance with platform policies.

Coach and develop your team, nurturing both their technical performance and their well-being in a challenging but meaningful space.

Analyze trends and proactively optimize workflows, quality metrics, and training needs.

Collaborate cross-functionally with policy, quality assurance, and global operations teams.

What You Bring:

Full professional fluency in Polish (C1/C2) and English (B2 or higher)

Experience in content moderation, digital operations, or compliance

Strong decision-making skills and emotional intelligence especially when navigating sensitive content

Ability to inspire trust, manage team dynamics, and deliver under pressure

What's in It for You:

A relocation package for candidates moving internationally (flight, initial accommodation, and settling-in support included)

The chance to lead with purpose in an industry where your work directly affects online safety and freedom of expression

A structured onboarding process, ongoing leadership training, and growth into higher operational or strategic roles

A multicultural, collaborative work environment where people support people

You wont just be managing tasks. You'll be guiding values, enforcing standards, and helping to build the kind of internet we all deserve.

If you're ready to lead with clarity, courage, and care apply now and step into a role that matters.