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Polish Speaking Customer Service for Aviation industry -Remote in Greece

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Job Description - Polish Speaking Customer Service for Aviation industry -Remote in Greece

Description

Patrique Mercier Recruitment FR is proud to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Aviation Industry. This position provides a fantastic chance to join a leading company in the aviation sector, dedicated to delivering exceptional service to Polish-speaking clients.


Responsibilities

  • Deliver excellent customer service to Polish-speaking clients through various communication channels including phone, email, and chat.
  • Assist customers with inquiries related to flight bookings, ticket changes, and travel services.
  • Manage and resolve customer complaints, ensuring a high level of customer satisfaction.
  • Provide information about airline policies, procedures, and promotional offers to assist customers in their travel plans.
  • Document all customer interactions accurately and maintain organized records for compliance and reporting.
  • Collaborate with internal teams to address customer inquiries and enhance the overall travel experience.
  • Stay updated on industry trends and airline products to provide relevant information to clients.


Requirements
  • Fluency in Polish and English, both written and spoken.
  • Experience in customer service, ideally within the aviation or travel industry.
  • Strong communication skills and a customer-oriented approach.
  • Excellent problem-solving abilities and a calm demeanor under pressure.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • Flexibility to work various shifts, including evenings and weekends, as needed.
Original job Polish Speaking Customer Service for Aviation industry -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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