Polish speaking Customer Support Representative

Location: Lisbon, Portugal

Work Schedule: 40 hours per week (8 hours per day + 1-hour lunch break) on rotational shifts, Monday to Sunday

Your Role:
As a Customer Service Representative, youll be the first point of contact for clients, guiding them through their journey and ensuring they get the most out of our services and tools. Your responsibilities include:
Providing support via phone, email, and chat to answer questions and resolve issues
Assisting users with self-service solutions and helping them reach their goals
Offering both pre- and post-sales support across our product suite
Delivering clear guidance on how to use digital tools efficiently
Spotting common trends or issues and supporting improvements
Representing the customers voice by sharing feedback with internal teams

What We Offer:
A dynamic, multicultural work environment in Lisbon
Competitive salary
15-day training program to help you succeed from day one
Clear opportunities for career development and growth

What Were Looking For:
Fluency in Polish (written and spoken) and strong English skills (C1)
A natural problem-solver with great communication skills
Interested in digital platforms and customer interaction
Flexible, motivated, and adaptable to fast-changing environments

Want to grow with us in Portugal?
Apply today and start your next adventure