PTP Subject Matter Expert

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Gdańsk 

Language: English

Main purpose of the position: 

As ISS Finance Service Center, we provide Finance & Accounting services to European countries. Core services include cover Accounting (R2R), Customer billing, banking & reporting (O2C) and Accounts Payables activities (P2P). ISS FSC is on an exciting journey to expand the offer of provided services along with a wider scope of PTP activities.  

What will you do:

• Processing documents in Coupa system by matching invoices to purchase orders and resolve discrepancies


• Resolve Coupa pending approval invoices by validating missing information and routing for further approval if needed.


• Send supplier reminders and ensure timely invoice processing.


• Reconcile supplier accounts and respond to queries using templates.


• Handle emails from stakeholders about corrections, missing information, and invoice setup issues.


• Prepare payment proposals for ISS service lines using Navision.


• Manage vendor master data modifications in Coupa and align with external files.


• Process manual or urgent payments for suppliers in Navision.


• Conduct final checks of approved invoices and address integration errors in Navision.


• Fix incorrect billing strings and align with Finance Operations.


• Act as a first point of contact for PTP‑related questions within the team.


• Provide day‑to‑day support and guidance to PTP Associates, ensuring correct understanding and application of processes.


• Support onboarding and knowledge transfer for new team members


• Support the Team Lead in maintaining process stability and operational continuity

Who you will work with: 

• Suppliers, business stakeholders, PTP Managers, Leaders, Project Managers, and Associates  

Professional skills you possess:

• A university degree, preferably in finance and accounting, or the last year of studies 


• Minimum 4 years of experience in Finance area


• Good understanding of PTP / Accounts Payable area.


• Experience of working with Coupa/Saffron/Maximo/Navision would be advantageous but not essential.


• Excellent Excel skills


• Experience in coordination of the team/project would be advantageous.


• Very good knowledge of English in speech and writing, allowing for easy communication with external and internal English-speaking clients 

Personal skills you excel:  

• Be a team player, with a problem-solving attitude, and high interpersonal skills 


• Ability to work in a dynamic international work environment 


• Desire to improve and learn new things 


• Additional foreign language

What do we offer:

• Opportunity for professional development in the finance department


• The real opportunity for advancement


• Scandinavian work culture and positive working atmosphere


• Impact on the development of the office and the growing team


• Work-life-balance, numerous events and initiatives for employees


• Benefits: health care package, multisport, insurance, Christmas bonus, numerous events in the office, my benefit points


• Hybrid work and location in the center of Gdańsk

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting relevant documents for the position you are applying for. We commit to an inclusive and fair recruitment process and equality of opportunity for all candidates. Therefore, please refrain from adding a photo of yourself in your CV.

We look forward to receiving your application as soon as possible. 

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves