Quality Manager

We are looking for a Quality Manager to join our Operations Team and to create, develop and oversee comprehensive quality management systems across the entire value chain.

About the Department

The Operations Department is responsible for every process involved in the production and delivery of our products. It’s composed of four unique areas: Production, Delivery & Services, Customer Service and Automation.

Once you join our Team you will be responsible for:

• Development and implementation of quality management systems covering the product life cycle (design, production, logistics, delivery)

• Auditing and optimization of production processes

• Identification and elimination of the root causes of quality issues

• Oversight of quality control in production and logistics, including handling complaints

• Creation of procedures and quality standards in line with best market practices and customer requirements

• Building and monitoring KPIs

• Initiating corrective and continuous improvement actions

• Implementation of innovative solutions to improve quality and process efficiency

Development and implementation of quality management systems covering the product life cycle (design, production, logistics, delivery)

Auditing and optimization of production processes

Identification and elimination of the root causes of quality issues

Oversight of quality control in production and logistics, including handling complaints

Creation of procedures and quality standards in line with best market practices and customer requirements

Building and monitoring KPIs

Initiating corrective and continuous improvement actions

Implementation of innovative solutions to improve quality and process efficiency

To achieve your goals, it is essential that you:

• Collaborate internally with other teams: product, operations, and customer service

• Collaborate externally with factories and material suppliers

• Manage a team of 2 people in the quality area

Collaborate internally with other teams: product, operations, and customer service

Collaborate externally with factories and material suppliers

Manage a team of 2 people in the quality area

Why Tylko?

Being a part of the Tylko team goes beyond clocking in every day and keeping your head down. We celebrate inclusivity and work together to build a culture of happy, healthy employees who are truly heard, and provide the following great benefits for every single member:

• One bonus day off every month

• Comprehensive healthcare

• Multisport

• A discount on all Tylko products

• And of course, a dog-friendly office!

One bonus day off every month

Comprehensive healthcare

Multisport

A discount on all Tylko products

And of course, a dog-friendly office!