German Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Mercier Consultancy MD is looking for a German Speaking Digital Trust and Safety Specialist to join our vibrant team in Sofia, Bulgaria. In this critical role, you will be responsible for ensuring a safe and secure online environment for our users. You will be monitoring content, addressing safety concerns, and enforcing community guidelines to foster a culture of trust in our digital platforms.

Key Responsibilities

• Continuously monitor user-generated content and interactions to detect and respond to potential violations of safety standards.
• Conduct thorough investigations into reported incidents, using analytical skills to assess evidence and determine the best course of action.
• Collaborate with various teams to develop and implement policies that enhance digital safety and security.
• Prepare detailed reports on safety incidents and trends to inform management and enhance decision-making.
• Stay updated on the latest trends and challenges in digital safety to proactively improve protocols and practices.
• Engage with users to educate them about safety measures and promote responsible online behavior.

• Fluency in German and English (both written and spoken) is essential.
• Prior experience in digital safety, content moderation, or relevant fields is preferred.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent communication skills for efficient interaction with users and team members.
• Detail-oriented approach with a proactive mindset to identify potential risks.
• Familiarity with online safety tools, social media platforms, and content management systems is advantageous.
• Ability to work collaboratively in a dynamic team environment.

• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....