Intune Support

• Intune (Microsoft Endpoint Manager) -Primary
• SCCM (Microsoft Endpoint Configuration Manager)

PowerShell scripting

• Windows Installer (MSI), EXE, and application packaging tools
• Active Directory, Group Policy
• Windows 10/11 desktop management

Troubleshooting tools (Event Viewer, AppEnforce.log, Intune logs)

Key Responsibilities:

• Package and deploy enterprise applications using SCCM and Intune (MEM).
• Convert legacy packages (MSI, EXE, scripts) to Intune-compatible formats (.intunewin).
• Define detection methods, install/uninstall commands, and dependency rules.
• Perform user acceptance testing (UAT) and production rollout.
• Manage application lifecycle: updates, superdense, and retirement.
• Maintain application inventory and documentation.
• Monitor deployment status and resolve installation failures using logs.
• Collaborate with IT security and endpoint teams for compliance and standardization.
• Manage software updates for Microsoft and third-party products.
• Create deployment packages and monitor compliance.
• Report on update status and troubleshoot failures.
• Operating System Deployment (OSD) 
• Maintain SCCM server health, distribution points, boundaries, and site systems.

Enforce configuration profiles for Windows, macOS, iOS, and Android devices