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Italian Speaking Customer Service Position For Tobacco Company - Work In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Italian Speaking Customer Service Position For Tobacco Company - Work In Greece

Mercier Consultancy MD is excited to present an Italian Speaking Customer Service position for a leading Tobacco Company in beautiful Greece! This unique opportunity allows you to be part of a reputable organization while enjoying the picturesque landscapes and rich cultural offerings of Greece.


Why Work With Us?

At Mercier Consultancy MD, we prioritize our team's growth and satisfaction. Join a dynamic environment where you will play a key role in engaging with customers and enhancing their experience with our valued client.

Key Responsibilities

  • Provide exceptional customer support to Italian-speaking clients via phone, email, and chat, ensuring a positive and professional experience.
  • Assist customers in navigating the company’s products and services, delivering helpful and concise information.
  • Quickly resolve customer inquiries and complaints to maintain high satisfaction levels.
  • Document customer interactions accurately and perform follow-ups to ensure their needs are met effectively.
  • Collaborate with team members and other departments to enhance service delivery and customer experience.
  • Stay updated on industry trends and product offerings to provide relevant assistance.
  • Fluency in Italian (both written and spoken) is essential; knowledge of additional languages is an advantage.
  • Previous customer service experience, especially in a multilingual environment, is preferred.
  • Strong communication skills with a commitment to creating positive customer experiences.
  • Effective problem-solving abilities with a customer-first mindset.
  • Familiarity with computer systems and CRM tools.
  • A positive attitude and enthusiasm for new experiences, with a willingness to work in Greece.
  • Flexibility to work varied hours, including evenings and weekends if necessary.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. 2 Extra Salaries Per Year
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Italian Speaking Customer Service Position For Tobacco Company - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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