Norwegian Speaking Customer Service Jobs In Poland

Mercier Consultancy is thrilled to announce an outstanding opportunity for Norwegian Speaking Customer Service Representatives to join our dedicated team in Poland. As a vital part of our customer support division, you will be responsible for delivering exceptional service to our Norwegian-speaking clients, ensuring their inquiries are resolved efficiently and with care. Experience the rich culture and vibrant lifestyle of Poland, renowned for its history, architecture, and hospitality, while advancing your career in a rewarding environment. If you are passionate about customer service and looking to take your skills to the next level, we invite you to apply!

Responsibilities

• Provide high-quality customer service in Norwegian across multiple channels, including phone, email, and live chat.
• Assist customers with inquiries related to products and services, providing accurate and timely information.
• Effectively handle and resolve customer complaints, ensuring a positive experience.
• Document customer interactions comprehensively and contribute to service improvement initiatives.
• Collaborate with team members to enhance overall service quality and resolve common issues.
• Remain informed about company offerings and industry trends to provide knowledgeable support.
• Participate in training sessions to continuously develop your customer service skills.

• Fluency in Norwegian and English is required, with strong communication skills both written and verbal.
• Previous experience in customer service is advantageous, though a strong willingness to learn is highly valued.
• Excellent problem-solving abilities and a commitment to delivering outstanding customer service.
• Ability to manage multiple inquiries efficiently in a fast-paced environment.
• Basic computer proficiency and familiarity with customer service software is a plus.
• Willingness to relocate to Poland and embrace a new cultural experience.
• Flexibility to work various shifts, including evenings and weekends, as needed.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. Private Health Insurance
6. And Much More...