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Polish Speaking Customer Care Jobs in Sofia - Fully Paid Relocation Package

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Job Description - Polish Speaking Customer Care Jobs in Sofia - Fully Paid Relocation Package

Mercier Consultancy MD is seeking motivated Polish-speaking Customer Care professionals to join our team in Sofia with a fully paid relocation package. This role provides an excellent opportunity for individuals looking to advance their careers while experiencing life in a vibrant and dynamic city. You will be responsible for delivering outstanding customer service to Polish-speaking clients, ensuring their needs are met with professionalism and care.


Key Responsibilities

  • Provide exceptional customer support in Polish across multiple communication channels including phone, email, and chat.
  • Assist customers with inquiries about products, services, and account-related issues efficiently.
  • Maintain accurate records of customer interactions and document solutions in the CRM system.
  • Resolve customer complaints effectively to maintain high customer satisfaction.
  • Collaborate with team members to share knowledge and improve service delivery.
  • Stay informed about product updates, company policies, and industry trends.
  • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is a plus.
  • Previous experience in customer service or similar roles is highly preferred.
  • Strong communication and problem-solving skills.
  • Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
  • Familiarity with CRM software and customer support tools is an advantage.
  • Willingness to relocate to Sofia with full relocation support provided.
  • A positive attitude and a customer-centric approach to all interactions.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Monthly Performance Bonus
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Polish Speaking Customer Care Jobs in Sofia - Fully Paid Relocation Package posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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