Polish Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Agent in Bulgaria, with fully paid relocation! This role offers the chance to work in a vibrant environment while providing exceptional support to Polish-speaking customers. Join our team and be part of a company that values talent and offers a supportive workplace.

Responsibilities

• Assist Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide clear and accurate information to help customers navigate their options and resolve issues.
• Handle customer complaints with professionalism and a focus on reaching effective solutions.
• Maintain detailed records of customer interactions in the CRM system for consistency and quality assurance.
• Collaborate with team members to continuously improve service delivery and customer satisfaction.
• Stay informed about product updates and company policies to enhance customer support.

• Fluency in Polish (both written and spoken); proficiency in English is a plus.
• Experience in customer service is preferred, especially in a multilingual environment.
• Excellent communication skills and a strong commitment to customer satisfaction.
• Ability to handle difficult situations effectively and provide thoughtful solutions.
• Proficiency in CRM systems and familiar with standard office software.
• Willingness to relocate to Bulgaria, with assistance provided for a smooth transition.
• A positive attitude and an eagerness to learn about the products and services offered.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. And Much More...