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Polish Speaking Customer Service for Automotive Company in Greece

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Job Description - Polish Speaking Customer Service for Automotive Company in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Representative for a leading Automotive Company based in Greece. This position is ideal for those who have a passion for the automotive industry and are dedicated to providing excellent service to Polish-speaking clients.


Responsibilities

  • Deliver outstanding customer service to Polish-speaking clients through various communication channels, including phone, email, and live chat.
  • Assist customers with inquiries regarding automotive products, services, and repairs.
  • Handle customer complaints and feedback professionally, ensuring timely resolutions to enhance customer satisfaction.
  • Maintain a thorough understanding of the company’s products and services to provide accurate information to clients.
  • Collaborate with internal teams to effectively resolve customer issues and improve service delivery.
  • Document all customer interactions accurately and contribute to the ongoing improvement of customer service processes.
  • Utilize customer feedback to suggest enhancements to products and services.
  • Fluency in Polish and English, both written and spoken.
  • Experience in customer service, preferably within the automotive sector.
  • Strong communication and interpersonal skills.
  • Ability to troubleshoot issues and provide effective solutions to customers.
  • Proficiency in customer service software and Microsoft Office Suite.
  • Detail-oriented with excellent organizational skills.
  • Passion for the automotive industry and willingness to learn about products and services.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Polish Speaking Customer Service for Automotive Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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