Polish Speaking Digital Trust and Safety Specialist Social Media In Sofia

Join Mercier Consultancy MD as a Polish Speaking Digital Trust and Safety Specialist for Social Media, based in the vibrant city of Sofia! In this pivotal role, you will be responsible for ensuring a safe and respectful online community by monitoring social media activities, addressing safety concerns, and implementing best practices that foster user trust and safety.

Key Responsibilities

• Monitor user-generated content across social media platforms to identify and respond to potential violations of community standards.
• Conduct thorough investigations of reported safety incidents, analyzing evidence to recommend appropriate actions.
• Collaborate with cross-functional teams to develop and enhance policies that promote a secure digital environment.
• Create comprehensive reports on safety incidents and analytics to inform strategic improvements.
• Stay updated on the latest trends and challenges in social media safety to keep our protocols effective and relevant.
• Engage with users to educate them about safety practices and promote awareness of potential online risks.

• Fluency in Polish and English (both written and spoken) is essential.
• Previous experience in digital safety, social media moderation, or a related field is preferred.
• Strong analytical skills and a keen eye for detail to assess situations effectively.
• Excellent communication skills for articulate interaction with users and colleagues.
• A proactive approach to identifying potential risks and safety issues.
• Familiarity with social media platforms, safety tools, and content management systems is advantageous.
• A collaborative mindset, thriving in a dynamic and fast-paced team environment.
• A willingness to embrace the cultural and social experiences of living in Sofia.

• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....