Polish Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Mercier Consultancy MD is excited to offer a position for a Polish Speaking Digital Trust and Safety Specialist to work in Sofia, Bulgaria. In this key role, you will play a vital part in ensuring a secure online experience for our users by monitoring content, addressing safety concerns, and upholding community guidelines. Your expertise will help foster a culture of trust and safety within our digital platforms.

Key Responsibilities

• Continuously monitor user-generated content and online interactions to promptly identify and act upon potential violations of safety standards.
• Conduct thorough investigations into reported safety incidents, evaluating evidence and recommending appropriate resolutions based on findings.
• Collaborate with various departments to enhance and develop policies that promote user safety and trust.
• Prepare comprehensive reports on safety incidents and trends, leading to informed decisions by senior management.
• Stay current with developments in digital safety to proactively adjust protocols and improve community safety measures.
• Engage with users to educate them on safe practices and increase awareness about potential online risks.

• Fluency in Polish and English (both written and spoken) is essential.
• Previous experience in digital safety, content moderation, or a related field is strongly preferred.
• Strong analytical skills and a data-driven approach to identifying problems and solutions.
• Excellent communication abilities to effectively manage user interactions and resolve safety issues.
• Detail-oriented with a proactive mindset towards identifying possible safety threats.
• Familiarity with online safety tools, social media platforms, and content management systems is a plus.
• A team-oriented individual capable of thriving in a dynamic and collaborative work environment.

• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....