Polish Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation Package

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish Speakers in Bulgaria! Join our team in Sofia and immerse yourself in a vibrant culture while advancing your career. We offer a fully paid relocation package to make your transition as smooth as possible. In this role, you will engage with clients and customers, providing exceptional support and assistance in Polish.

Key Responsibilities

• Deliver outstanding customer service and support in Polish through various communication channels, including phone, email, and chat.
• Assist clients with inquiries, ensuring a swift and accurate response to their requests.
• Manage client accounts, ensuring all interactions are documented properly in our CRM system.
• Resolve customer complaints and challenges effectively, enhancing customer satisfaction.
• Collaborate with cross-functional teams to improve service delivery and operational efficiency.
• Stay updated on company products and services to provide informed assistance to clients.

• Fluency in Polish (both written and spoken) is essential; additional language skills are a plus.
• Experience in customer service or a related field is preferred.
• Excellent communication skills with a focus on customer-centric service.
• Ability to multitask and work efficiently in a dynamic environment.
• Familiarity with CRM systems and general office software applications.
• A proactive approach to problem-solving and a positive attitude towards customer interactions.
• Willingness to relocate to Bulgaria and embrace a new cultural experience.

• Competitive Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....