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Polish Speaking Player Support Specialist For Riot Games - Work In Bulgaria

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Polish Speaking Player Support Specialist For Riot Games - Work In Bulgaria

Mercier Consultancy MD is thrilled to offer an incredible opportunity for a Polish Speaking Player Support Specialist for Riot Games, to be based in beautiful Bulgaria. This role is a perfect fit for those who are passionate about gaming and thrive on helping players enhance their gaming experience. You will be the first point of contact for Polish-speaking players, assisting them with their inquiries and ensuring a high level of satisfaction with Riot Games' titles.


Key Responsibilities

  • Provide exceptional player support to Polish-speaking customers through various channels, including chat, email, and phone.
  • Assist players with game-related inquiries, technical issues, and account management.
  • Resolve player concerns promptly and effectively, ensuring a positive gaming experience.
  • Document player interactions and feedback accurately to contribute to continuous improvement.
  • Collaborate closely with game developers and community teams to provide player insights and feedback.
  • Stay updated on game titles, features, and industry trends to offer informed support.
  • Fluency in Polish (oral and written) is essential; proficiency in English is advantageous.
  • Previous experience in customer support or player support roles is preferred, ideally in the gaming industry.
  • Strong understanding of gaming culture and familiarity with Riot Games' titles is a plus.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Ability to troubleshoot technical issues and provide clear solutions to players.
  • Strong organizational skills and ability to manage multiple inquiries simultaneously.
  • Willingness to relocate to Bulgaria and adapt to a new environment.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Monthly Performance Bonus
  4. Monthly Accommodation Bonus
  5. Fully Paid Training
  6. Health Insurance
  7. Monthly accommodation bonus
Original job Polish Speaking Player Support Specialist For Riot Games - Work In Bulgaria posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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