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Polish-Speaking Customer Experts for Tobacco Products - Work In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Polish-Speaking Customer Experts for Tobacco Products - Work In Greece

Mercier Consultancy MD is seeking motivated Polish-Speaking Customer Experts to join our team for a unique opportunity focusing on tobacco products in Greece. As a member of our customer service team, you will provide specialized support to our Polish-speaking clients, ensuring they receive accurate information and exceptional service related to our tobacco offerings.


Key Responsibilities

  • Assist Polish-speaking customers with inquiries regarding tobacco products via phone, email, and chat.
  • Provide accurate information about product specifications, usage guidelines, and company policies.
  • Maintain up-to-date knowledge of tobacco regulations and industry standards to ensure compliance and support.
  • Document customer interactions in our CRM system to maintain accurate records and facilitate follow-ups.
  • Work collaboratively with internal teams to resolve customer issues and enhance the overall experience.
  • Monitor customer feedback and communicate insights to management for service improvement.
  • Fluency in Polish (both written and spoken) is essential; knowledge of English is advantageous.
  • Prior experience in customer service or support roles is preferred.
  • Strong communication skills and a customer-centric approach.
  • Ability to remain calm and professional in a fast-paced environment while multitasking.
  • Familiarity with CRM systems and digital communication tools is a plus.
  • Attention to detail and strong organizational skills for managing customer inquiries.
  • Willingness to work in Greece and adapt to a new cultural setting.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Polish-Speaking Customer Experts for Tobacco Products - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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