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Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation

Mercier Consultancy MD is thrilled to announce an opening for a Portuguese Speaking Customer Service Agent to work in Greece, complete with a paid relocation package. This role offers a fantastic opportunity to join a vibrant team and provide exceptional support to Portuguese-speaking customers, helping them navigate their inquiries and enhance their overall experience.


Responsibilities

  • Assist Portuguese-speaking customers through various channels, including phone, email, and chat, addressing their questions and concerns promptly.
  • Provide detailed information about products and services, as well as support for order management and troubleshooting.
  • Effectively resolve customer complaints and issues to ensure high satisfaction levels.
  • Maintain accurate records of customer interactions using our CRM system for ongoing service improvement.
  • Collaborate with team members to share insights and contribute to a positive work environment.
  • Stay informed on product updates and promotions to provide the best possible information to clients.
  • Fluency in Portuguese (both written and spoken); knowledge of English is advantageous.
  • Previous experience in customer service, particularly in the travel or retail sectors.
  • Excellent communication and interpersonal skills with a passion for helping others.
  • Strong problem-solving abilities and the ability to handle customer inquiries effectively.
  • Familiarity with CRM tools and working knowledge of standard office software.
  • Willingness to relocate to Greece with financial support for the relocation process.
  • A positive attitude and strong desire to contribute to a team-oriented environment.
  1. Competitive Monthly
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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