Regional Lean Manager

Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.

With 79 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.

As a close-knit, international organization at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural.

Every day, our teams are making trade happen. Join us!

"Operations believes in creating an exciting work environment in which we can develop professional skills around leading change, inspiring teams and developing professional collaboration in an international environment. We have an exciting journey for the transformation of the Central and Eastern European Region of Coface. We believe in sharing knowledge and collaboration, because only if we can improve ourselves, we will be able to help Coface improve sustainably."

• Roll-out of Lean Management methodology for Team Leaders and their teams across the region.
• Enabling culture of continuous improvement.
• Identification of areas for improvement within Coface operations.
• Development of tactics for carrying out improvements.
• Providing Lean Management methodology consultation and training.
• Structured coaching of Team Leaders and key employees regarding lean tools and management on an ongoing basis.
• Supporting usage of key lean tools (if needed for complex topics), e.g. to facilitate a Value Stream Mapping session, facilitating 5S standups, performing Gemba Walk, etc.
• Helping to remove obstacles and distractions that may impede Team Leaders from meeting goals.
• Ensuring adherence to Lean principles and values.
• All these activities will be performed with the support of an Operations team at group and regional levels, including projects execution.

• 5-10 years of experience in process management, including lean methodologies, and organizational transformation contexts in international companies and/or consultancy companies.
• Excellent -proven- ability to coach, mentor and consult operations teams in developing lean culture.
• Strong communication skills.
• In-depth knowledge of lean methodologies and tools. Lean Master Black Belt certification (or similar) will be an advantage.
• Excellent level of English required; third language preferred.
• Solid project management skills.
• Strong leadership capacity, authenticity, collaboration and open communication.
• Excellent ability to facilitate workshops.
• Strong ability to promote and enable operations teams to unleash the creativity of its team members.
• Ability to bring all insights from different operations teams together so that the system can continuously keep improving.
• Ability to set clear goals, priorities and standards, strong orientation on results, eager for achievements.
• Excellent abilities to cooperate and influence at all levels of the organization.
• Experience in working as Operations leader (middle-management position) will be an advantage.
• Experience in Financial Sector will be an advantage.

WE OFFER:

• Stable employment with an employment contract at a company with a 79-year tradition in the insurance industry, operating in 57 countries
• Laptop, phone (as required), and if needed – a monitor for your home office setup
• Co-financing of private medical care at PZU, a Multisport card, and life insurance – we offer packages for both you and your loved ones
• Access to the MultiLife wellbeing platform to support your health, fitness, and inner peace
• Subsidies for daycare or kindergarten, leisure and Christmas vouchers
• A referral bonus (up to 1500 PLN) if someone you recommend joins our team
• A flexible, hybrid work model – balance your professional and personal life by working in a way that suits you best
• Work in a newly renovated office in Warsaw, located just 2 minutes from Warsaw West Railway Station
• A comprehensive 3-month onboarding process – your "buddy" will introduce you to our product, sales strategy, and organization
• Free platform for learning up to 6 foreign languages - also in the form of group classes with a teacher during working hours
• Opportunities for growth within the group and region, thanks to participation in international recruitments and collaboration with Coface branches abroad
• The chance to take part in a mentoring program – also available for new employees
• Subsidies for postgraduate studies
• Integration events, CSR activities, volunteer programs, and charity initiatives – we do good and think about others.