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Slovenian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

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icon remote-alt Remote / Work from Home

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Job Description - Slovenian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

Mercier Consultancy MD is pleased to offer a fantastic opportunity for a Slovenian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support. In this role, you will provide outstanding service to Slovenian-speaking customers, assisting them with their inquiries and ensuring a smooth experience with our products and services.


Responsibilities

  • Assist Slovenian-speaking customers through phone, email, and chat, addressing their questions and issues related to products and services.
  • Provide detailed information regarding account management, order processing, and service inquiries.
  • Resolve customer complaints efficiently, maintaining a high level of customer satisfaction.
  • Accurately document customer interactions and feedback in the CRM system.
  • Collaborate with team members to continuously improve the customer service experience.
  • Stay updated on company products and market trends to provide informed assistance.
  • Fluency in Slovenian (both written and spoken); knowledge of English is a plus.
  • Experience in customer service, preferably in a multinational organization.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to effectively solve problems and handle customer inquiries with professionalism.
  • Proficient in CRM systems and standard office software applications.
  • Self-motivated and capable of working independently in a remote environment.
  • Willingness to relocate to Bulgaria with paid relocation support.
  • A genuine interest in providing exceptional customer service and building lasting relationships with customers.
  • Competitive Salary
  • Monthly Performance Bonus
  • Monthly Accommodation Allowance
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Private Gym
  • And Much More....
Original job Slovenian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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