Spanish Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking positions in the vibrant city of Sofia, Bulgaria! We are looking for enthusiastic individuals who are ready to embark on a new adventure. This role comes with a fully paid relocation package, allowing you to transition smoothly into your new work environment. You will leverage your Spanish language skills to support our diverse client base while enjoying the rich culture of Sofia.

Key Responsibilities

• Provide exceptional support in Spanish through various communication channels, including phone, email, and chat.
• Assist customers with inquiries, product-related questions, and service requests efficiently.
• Document customer interactions accurately in our CRM system for quality assurance and reporting.
• Resolve customer issues and complaints promptly to ensure a high level of satisfaction.
• Collaborate with internal teams to improve processes and address customer feedback.
• Stay informed about our products, services, and promotions to provide relevant assistance.

• Fluency in Spanish (both written and spoken) is mandatory; knowledge of English is a plus.
• Previous experience in customer service or a related field is preferred.
• Strong communication skills and a passion for helping customers.
• Ability to multitask and maintain composure in a busy environment.
• Familiarity with CRM systems and customer support tools is advantageous.
• Culture-oriented, with a keen interest in adapting to a new environment in Bulgaria.
• Willingness to relocate to Sofia, with all relocation expenses covered by the company.

• Competitive Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Monthly Accommodation Bonus
• Fully Paid Training
• Private Gym
• And Much More....