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Swedish Speaking Customer Service Telecommunications Company - Work In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Swedish Speaking Customer Service Telecommunications Company - Work In Greece

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.


Key Responsibilities

  • Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
  • Provide support for account management, billing questions, and service issues.
  • Assist customers with troubleshooting technical problems and guide them through product features.
  • Document all interactions accurately in the CRM system for effective follow-up.
  • Collaborate with technical teams to ensure efficient resolution of customer concerns.
  • Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.
  • Fluency in Swedish (both written and spoken) is essential; proficiency in English is a plus.
  • Previous experience in customer service, preferably in the telecommunications industry.
  • Strong communication skills with a friendly and professional demeanor.
  • Ability to solve problems effectively and provide a positive customer experience.
  • Strong organizational skills with the ability to multitask and manage inquiries in a fast-paced environment.
  • Familiarity with CRM systems and basic computer applications is desirable.
  • Willingness to relocate to Greece and work flexible hours, including evenings and weekends if necessary.
  1. Competitive Monthly Salary
  2. 2 Extra Salaries Per Year
  3. Fully Paid Relocation Package
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Swedish Speaking Customer Service Telecommunications Company - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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