Technical Writer (Sunday-Thursday schedule)

CAPCO POLAND 

Only Poland based candidates.

Unique work schedule: Sunday-Thursday

ABOUT US 

THE BIG PICTURE

We are seeking a highly analytical and technically curious Technical Writer to play a foundational role in uncovering, documenting, and structuring our internal systems knowledge.
This is not a traditional writing role — we are looking for someone who thrives on reverse-engineering undocumented systems, conducting deep interviews, and creating the first layer of formal technical documentation across our platforms and services.

HOW YOU WILL MAKE MAGIC HAPPEN

• Discover undocumented systems by interviewing engineers, long-tenured staff, production support, and business analysts.
• Inventory APIs, services, data flows, integration points, and backend behaviors across core platforms such as the OMS/BOS, CCR, and Market Connectivity Platforms.
• Analyze source code (with access to read-only repos) to document service behavior, business logic, and internal workflows.
• Conduct tours of DEV and production systems (led by production support or engineering) to understand real-world behavior.
• Map out system-to-system interactions, external integrations, and user-facing dependencies.
• Work with architects and dev leads to ensure terminology, flows, and documentation reflect the current state of architecture.
• Document:
• Service catalogs
• Sequence and flow diagrams
• Data dictionaries
• API and integration specs
• Deployment/infra topologies
• Change history and evolution of legacy systems

Your documentation will serve as the baseline for modernization, onboarding, and dev team velocity. Outputs include:
• Service Inventory: Detailed listing of services, purpose, endpoints, and dependencies.
• API Reference Docs: REST and/or internal RPC documentation with request/response formats.
• System Interaction Diagrams: Sequence diagrams, swimlanes, or call flows.
• Integration Maps: Data and process integrations with third parties or internal platforms.
• Infrastructure Topologies: DEV/PROD environments, component maps, deployment models.
• Source-linked Comments: Extracted documentation or inline references to logic in source code.
• Glossary of Terms & Acronyms: Shared business-technical vocabulary.
• Change Logs and Version Notes: Historical evolution of key components.
• Developer Onboarding Packs: For each major system/module.

WHAT MAKES YOU AWESOME

• 3–7 years of experience in technical writing for software products or enterprise systems.
• Ability to interview deeply and synthesize information from multiple technical and non-technical stakeholders.
• Strong comfort with code-reading, log analysis, and API tools (Postman, Swagger, etc.).

Familiarity with:

• Microservices, APIs, and service architectures


• Sequence diagrams (PlantUML, Lucidchart, etc.)


• Markdown, Confluence, Git, and documentation platforms


• Proven ability to create clarity from chaos — structuring documentation from scratch.


• Bonus: Experience in fintech, capital markets, or brokerage systems.

WHY JOIN CAPCO?

• Employment contract and/or Business to Business - whichever you prefer


• Possibility to work remotely


• Speaking English on daily basis, mainly in contact with foreign stakeholders and peers


• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance)


• Access to 3.000+ Business Courses Platform (Udemy)


• Access to required IT equipment


• Paid Referral Program


• Participation in charity events e.g. Szlachetna Paczka


• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise


• Being part of the core squad focused on the growth of the Polish business unit


• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients


• A work culture focused on innovation and creating lasting value for our clients and employees

ONLINE RECRUITMENT PROCESS STEPS*

• Screening call with the Recruiter


• Technical interview: first stage


• Client Interview


• Feedback/Offer

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.