Sales Assistant

Customer Centricity: Facilitate and manage customers documentation requests for straights and premixes both for Dietary supplements and Pharma segment. Support on customer meeting preparation. Support resolution of customers' complaints in logistics and products. Facilitate follow-up for customers' technical inquires for formulation and application. Facilitate follow-up for customers/AM for quality inquiries. Sample requests and follow-up with customers and AMs. Support to AMs for getting contract in place and follow-up for contract signature process and storage. Lead vetting, pre-screening of lead with customers and support AMs to manage them. Support preparation of monthly team call/meeting deck for Sales Lead. Manage customers' communication on new, change notification and product launch. Facilitate customer NDA and TLA including tracking of the process. Facilitate and support AMs with CRM for projects and sales actions update and maintenance. Develop ad hoc reporting from various system (CRM, NWP, IBP, SAP). Supportive environment where individuals are empowered to progress and contribute to meaningful change. Ability to be comfortable in working independently and confident in making decisions as it relates to obtaining information for customer requests.