Sales Support Specialist (Fixed-term 03/31/2027)

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity:

We are seeking a talented and ambitious individual to join the MS Enterprise Franchise Sales Campaign Management team. In this customer-facing role, you will provide administrative support to international clients, with the opportunity to develop further into a commercial role.

Day-to-Day Responsibilities​:

• Supporting merchants in contracting with Worldline through DocuSign


• Handle any administrative tasks for merchant activation or orders, coordinating between internal departments and the merchant


• Helping merchants understand/analyze their AML & KYC requirements


• Ensuring successful completion of contracts in cooperation with Risk & compliance teams


• Provide information to merchants in the initial deployment of Worldline services and how to contact Customer Services

Who Are We Looking For:

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means: 

• Commercial and constructive communicator with internal & external contacts


• Ability to quickly and successfully master digital tools (DocuSign online contracting suite)


• Ability to work independently and diligently to meet varying customer inflow as well as work successfully with others in the team


• Diligent and accurate execution of processes, owning the outcome with a customer-centric mindset


• Real team player, working together to co-create, solve, and innovate in a positive team atmosphere


• Experience with KYC/AML and general customer acceptance workflow is a plus

Full professional proficiency in English required, French or German is a plus

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance


• MyBenefit Platform


• Holiday allowance


• Referral program


• Public transportation allowance


• Meal allowance


• Annual bonus.

Shape the evolution

Ww are an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to ownLearn more about life at Worldline at jobs.worldline.comWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations). The role requires strong analytical and problem-solving skills and love to work with multiple stakeholders. To be successful in the role the ability to see the big picture without losing an eye for detail comes naturally in everyday work. The work is based within a global multicultural company and the ability to be flexible helps is key to shift tasks and priorities in fast-paced environment   

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