Senior Account Manager

WHO WE ARE

Delve Deeper is a performance media agency focused on the charity and nonprofit sector, partnering with organizations that invest $5M–$20M annually in media. We help mission-driven teams maximize impact through advanced digital strategies that drive measurable, scalable results.

Our expertise includes advanced analytics, intent-based audience segmentation, full-service media management, and personalized creative—delivering a fully integrated, data-driven approach to growth.

More than a vendor, we serve as a strategic partner, helping organizations solve complex media challenges and turn them into clear outcomes. With decades of leadership experience, Delve Deeper is a trusted voice in the charity space.

We’ve also been named Built In Colorado’s “Best Places to Work” for five consecutive years, reflecting a culture that values performance, growth, and people. As a privately owned company, we move quickly, support our team holistically, and create meaningful opportunities for advancement.

ROLE OVERVIEW

We're looking for a Senior Account Manager who is equally at home building client strategy and getting into the details of execution. You're a trusted advisor to senior stakeholders, a clear communicator across internal teams, and someone who takes real ownership of client outcomes - not just relationships.

CORE RESPONSIBILITIES

• Own and grow a portfolio of accounts — serving as the primary point of contact and trusted advisor to senior client stakeholders


• Develop account strategies that drive 20–25% revenue growth YoY and align client goals with actionable media, data, and technology plans


• Lead client onboarding, strategic planning sessions, QBRs, and ongoing performance reviews


• Identify and close upsell and expansion opportunities through tailored, insight-driven proposals


• Translate client objectives into clear briefs for internal teams and hold them accountable to delivery


• Direct cross-functional teams across media, data, creative, and technology to execute with clarity and speed


• Lead informed conversations on performance media, analytics, attribution, and measurement strategy


• Advocate for the right adtech and martech solutions within client plans and build joint account plans with technology partners


• Track account health, proactively surface risks, and drive continuous improvement across your book of business


• Mentor junior team members and raise the bar on how the account team operates day-to-day

CANDIDATE PROFILE

• 10+ years in digital marketing, with 5+ years in a senior client-facing or account leadership role


• Experience managing large-scale campaigns ($10M+); $20M+ is a strong plus


• Hands-on knowledge of performance media: SEM, paid social, and programmatic


• Background in financial services, insurance, travel, or non-profit preferred


• Strategic thinker with strong presentation, communication, and storytelling skills


• Comfortable leading senior stakeholder conversations on media, data, technology, and analytics


• Highly organized, results-driven, and at ease taking ownership under ambiguity


• Prior experience mentoring team members or contributing to account planning at a portfolio level is a plus

WHAT WE OFFER

• Hybrid working model: three days in the office (Tuesday to Thursday)


• A competitive salary with opportunities for growth


• Private medical care at Medicover


• Multisport card


• Annual education budget of $250


• Generous employee referral program


• Catered office lunch every Tuesday


• Snacks and occasional breakfasts available in the office