Senior Global Revenue Operations Specialist (m/f/x) - (100% remote in Europe)

We are the largest digital healthcare platform in the world, present in 15 countries and currently connecting over 30 million patients to more than 2 million healthcare professionals. We seek to make the experience in health more human and we live and breath this mission. 

We obsess over the challenge of minimizing patients' pain and helping healthcare professionals thrive managing their patients and expand their online presence. Through services that bring health to users, we provide a space for questions, opinions and a way to find the health professional that best fits your needs.

To deliver the best result, we have motivated people with an innovative spirit, giving everyone the opportunity to actively contribute and grow within the company. The DocPlanner team is our secret sauce and for the 2nd consecutive year we were recognized as a Great Place To Work. We love diversity because each unique individual's perspective makes us stronger. We encourage everyone to participate in our hiring process. We’d love for you to bring your unique skill set and join the team!

Job Description

The Revenue Operations mandate in 2024 is to elevate Go-To-Market operational excellence, help scale the business with tools & processes and empower the business with a high degree of business partnering and enablement. We are looking for a skilled Senior Revenue Operations professional to join our team who will be working Sales and Customer Success initiatives, helping scale the GTM operations by managing the tools and processes as well as deriving insights from our internal data.

Key Responsibilities:

• Data Analysis : Analyze revenue operations data to identify trends, insights, and areas for improvement. Utilize data to support decision-making and project initiatives.
• System Management : Oversee the implementation and maintenance of revenue operations systems and tools. Ensure these systems support global operations and are utilized effectively.
• Stakeholder Collaboration : Work closely with sales, marketing, finance, and customer success teams to ensure alignment and integration of revenue operations projects.
• Process Optimization : Identify opportunities for process improvements and efficiencies across global revenue operations, and implement best practices.
• Reporting : Develop and deliver regular project updates and reports to senior management and key stakeholders. Ensure transparency and effective communication throughout the project lifecycle.
• Training & Support : Provide training and support to global teams on new processes, tools, and systems implemented as part of revenue operations projects.

Qualifications

• Education : Bachelor’s degree in Business Administration, Finance, Marketing, or a related field. MBA or advanced degree is a plus.
• Experience:
  • Minimum of 3 years of experience in revenue operations, sales operations, or a related field.
  • Strong understanding of revenue operations processes and best practices.
  • Previous experience and know-how of Salesforce, Outreach, Gong 
• Skills :
  • Proficiency in data analysis and using data to drive decision-making.
  • Proficiency in SQL is not mandatory, but will be considered a differentiating factor
  • Exceptional communication skills, including clarity and conciseness, active listening, and presentation skills.
  • Strong interpersonal skills with an emphasis on empathy, relationship building, and conflict resolution.
  • Ability to influence without authority and build consensus across departments.
  • Creative problem-solving skills and the ability to make decisions under pressure.
  • High agency and proactiveness, with the ability to anticipate challenges and drive projects forward without constant supervision.

Additional Information

What will you get in return?

Let’s talk money

• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;
• Share options plan after 6 months of working with us

True flexibility and work-life balance

• Remote first in one of our legal entities or hybrid work model in one of our office locations;
• Flexible working hours;
• Paid time off according to your location of work;
• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first 

• Health insurance according to your location of work:
• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling. 

What does the recruitment process look like? 

• A 30-minute meeting with Sally Hütter - Talent Acquisition Partner for International Teams
• A 60-minute technical interview with Gabriel Rustice - VP Global RevOps
• A 60-minute business case review with  Gabriel Rustice VP Global RevOps

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, color, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO